Routine Service / Maintenance Costs
Functioning equipment to maintain safe & efficient operation

• Ducted Gas Heater = $243.00* includes Labour & Service call
  
  
• Standard Ducted Refrigerated Air Conditioning / Split System = $243.00* includes Service call and Labour
  
  
• Premium Refrigerated Air Conditioning ( Wall mounted Split Systems only ) = $330.00* includes Service call, Labour and Cleaning Treatments
  
  
• Evaporative Cooler = $330.00*includes Service call, Labour and Cleaning Treatments
  We only service / repair evaporative coolers during the months of October → March
  We are unable to carry out any work on evaporative coolers installed on any double-storey house, or where the roof construction is slate, terracotta tiles or metal pitched.
  
  *A no obligation quotation will be provided on completion of service if additional repairs or parts are required

Valve Add Service Deals

Add an additional Split system A/C service to any of the above :

• " Standard " Split system service = $66.00 per system
  
  
• " Premium " Wall mounted split system service = $199.00 per system

Repairs and Breakdowns Costs
Non-functioning equipment or where performance is not adequate

• Service Call - Inc.first 30 mins labour = $199.00
  
  
• Additional Labour - per 30 min = $44.00
  
  
• Additional Parts = $POA

Should you require additional parts or labour we will advise you prior to commencing any further work so that you have a clear understanding of how much it will cost you.
Following this you will be able to make a decision as to whether you wish to proceed with the repair or service accordingly.
The service call and any additional labour is still payable regardless on the day.

★ Full payment is required on the day by Visa, MasterCard, EFTPOS or Cash ★
Visa or MasterCard payments will attract a 2% surcharge

Appointments Times

You can expect our serviceman’s arrival to be as close to your scheduled time as possible.
However, please allow a 2 hour window of arrival from the preferred booking time to cater for any unexpected delays that may occur.
So.. If scheduled time is 10am...you should expect our arrival between 10am and 12 noon on the day you have selected.

Height Policy

We are unable to access residential equipment located externally on 2 storey roofs or an equivalent height greater than 4 meters above ground level.

Access to any commercial building where equipment is only accessible externally of the building at a height greater than 4 meters above ground level must comply with the Occupational Health and Safety Act 2004 (Vic) and our company working at heights policy. (This may involve the hiring of mechanical work platforms or fall protection barriers which will be at the clients' expense)

For more information on our OH&S requirements please contact us prior to booking online.

We DO NOT :

• Service evaporative cooling units installed on double-storey houses or where the roof construction is slate , terracotta tiles or metal pitched.
• Service wall furnaces, space heaters or imitation log fires.
• Carry out repairs, installation or cleaning of ducting.